If you’ve been waiting to shop Marks & Spencer online in Ireland, there’s finally some good news — but not everything is working yet. The retailer began restoring Irish online services in August 2025 after a cyber attack disrupted operations starting April 22, 2025. Click and collect is back, and the website is live, but full home delivery remains unavailable for Irish customers at this time. Here’s what that means for your next shop.

4 related posts

Official IE Site: marksandspencer.com/ie/ · Store Collections: Click and collect restored · Food Delivery: Via Deliveroo

Quick snapshot

1Confirmed facts
2What’s unclear
  • Full home delivery resumption timeline for Ireland
  • Whether clothing and home orders will resume before the end of 2025
3Timeline signal
  • 118-day Ireland online shutdown vs 46-day UK disruption (Business Post)
4What’s next
  • Additional services expected to come back online gradually

Is M&S back online in Ireland?

Partially. M&S disclosed a cyber incident on April 22, 2025, and stopped taking clothing and home orders through its website and app on April 25, 2025. Irish online orders eventually resumed after a 118-day hiatus — notably longer than the 46-day disruption in the UK market, according to the Business Post.

The upshot

Irish customers waited roughly three months longer than UK shoppers for online services to return. That gap reflects how M&S prioritized restoring the larger UK market first.

Cyber attack impact

Hackers broke into M&S systems by tricking employees at a third-party contractor through social engineering, RTE News reported. The incident exposed some personal customer data including contact details, date of birth, and online order history. The retailer confirmed that no useable card or payment details were taken, and no account passwords were compromised.

M&S expected online disruption to continue into July 2025, and the cyber attack was forecast to cost the company approximately £300 million in lost operating profit in its 2025/26 financial year, according to RTE News. The retailer hoped to halve the financial impact through insurance and cost control.

The implication: This financial hit underscores the severity of the breach and suggests recovery costs will linger beyond the initial disruption period.

Click and collect restoration

Irish click and collect services have been restored. Customers can now order online and pick up at their nearest M&S store — a service that ranks among the most-searched queries by Irish shoppers looking for alternatives to home delivery.

Access Option Status
Website (marksandspencer.com/ie/) Live
iOS App Available
Click and Collect Restored
Home Delivery Unavailable

The implication: Irish shoppers have regained access to in-store pickup, but those who prefer home delivery are still in limbo. M&S has not announced a specific date for full delivery restoration in Ireland.

Is M&S delivering to Ireland?

Standard home delivery is not yet available for Irish addresses. M&S has restored click and collect, which lets customers order online and collect at a store, but delivery to a home address remains unavailable at the time of writing.

Why this matters

For Irish customers without a nearby M&S store, the inability to ship to home addresses means the online shop is effectively inaccessible.

Delivery options

Currently, the available options for Irish customers are:

  • Click and Collect — order online and pick up at a participating M&S store
  • In-store shopping — visit a physical M&S location
  • Deliveroo — for food delivery in areas served by the partnership

The pattern: Deliveroo remains the only doorstep delivery option until M&S restores its native delivery service for Ireland.

Food via Deliveroo

M&S food is available through Deliveroo in select areas, including near the Grafton Street location in Dublin. This partnership allows customers to get M&S food items delivered to their door without needing to visit a store or use the main website.

The Deliveroo option matters because it is currently the only home delivery route for Irish customers who want M&S food but cannot or prefer not to collect in-store.

What this means: Food delivery via Deliveroo fills a critical gap for customers who lack nearby M&S stores but still want access to M&S’s food range.

Can I buy things from M&S online?

The website is live and you can browse clothing, home, furniture, beauty, and food categories. However, placing a full order with home delivery is not yet available for Irish addresses. Click and collect allows you to order and pick up in-store.

Clothing, home, food

Browsing the M&S Ireland website at marksandspencer.com/ie/ shows the full product range including clothing, home furnishings, beauty products, and food. The site displays current pricing and availability. What remains uncertain is when full checkout and home delivery will be reinstated for Irish customers.

The catch: Browsing works, but checkout remains blocked for Irish home addresses — the gap between “available” and “orderable” persists.

Ladies fashion online

The women’s fashion section is visible on the website, but adding items to cart for home delivery in Ireland is currently blocked. Customers interested in ladies’ fashion may need to either use click and collect or wait for further service restoration announcements.

Do over 60s get 10% off at M&S?

M&S offers exclusive discounts for seniors, students, and youth customers. The specific discount percentages and eligibility requirements change periodically, so it is worth checking directly on the M&S website for current senior discount offers.

Senior discounts

The retailer has historically offered age-based discounts, including specific deals for customers aged 60 and over. These promotions are typically available both in-store and through the online platform when full services are restored.

What this means: Senior shoppers should verify current offers on the M&S website before visiting a store, as discounts shift throughout the year.

Sparks rewards

The Sparks loyalty program lets M&S shoppers earn rewards on purchases. The program offers cash rewards and exclusive deals for members. Irish customers can still sign up for Sparks online, though redeeming certain rewards may be limited pending full service restoration.

The trade-off

Rewards accumulate but may be harder to use while home delivery is unavailable. In-store redemptions remain an option if you have an M&S nearby.

Is Marks and Spencer pausing online shopping?

Yes — online orders were paused following the cyber attack disclosed on April 22, 2025. The UK resumed online orders after 46 days, while Ireland took 118 days to restore click and collect services.

Recent cyber attack

The cyber incident involved social engineering attacks targeting employees at a third-party contractor, allowing hackers to access M&S systems. Some personal customer data was taken, though M&S confirmed there is no evidence that stolen data has been shared. The exposed data could include contact details, date of birth, and online order history.

The pattern: Social engineering through third-party contractors is an increasingly common attack vector — M&S is far from alone in falling victim to this approach.

Current status

As of late August 2025, the situation for Irish customers is mixed:

  • Website is live and browsable
  • Click and collect has been restored
  • Home delivery for clothing and home goods remains unavailable
  • Deliveroo continues for food delivery in select areas

The catch: the gradual restoration means some services are back while others are not. Irish customers should check the M&S website for the latest status before placing an order.

Bottom line: M&S Ireland is partially back online — website browsing works and click and collect is restored, but home delivery is still unavailable for Irish addresses. For Irish customers who prefer doorstep delivery, using Deliveroo for food or waiting for further announcements remains the practical option.

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Additional sources

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Frequently asked questions

How do I login to Marks and Spencer Ireland online?

Visit marksandspencer.com/ie/ and click the account icon to sign in or create an account. Use your existing M&S credentials or register a new account if you have not shopped with them before.

What are M&S Ireland online return policies?

Return policies vary by product category. Once full online services are restored, you should be able to initiate returns through your account dashboard. For items ordered via click and collect, returns can typically be processed in-store.

Does M&S offer food delivery in Ireland?

Yes — M&S food is available through Deliveroo in select areas including Dublin. This is currently the only home delivery option for food items in Ireland.

Are there M&S stores in Ireland?

Yes. M&S operates stores in Ireland, primarily in Dublin and other major cities. Stores are open and can be visited for in-person shopping and click and collect pickups.

What is the Sparks program at M&S?

Sparks is M&S’s loyalty rewards program. Members earn points on purchases and can receive cash rewards and exclusive discounts. You can join for free on the M&S website.

Do students get discounts at M&S Ireland?

M&S offers exclusive discounts for students and youth. Check the M&S website or app for current promotions targeting student shoppers.

Is there free delivery on M&S Ireland online orders?

Standard home delivery is not currently available for Irish addresses. When it resumes, free delivery typically applies on orders above a minimum threshold. For now, click and collect in-store is free.